Shipping Policy
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At Booksmer, we are committed to providing a seamless and transparent shipping experience. Please review our shipping policy below:
Free Shipping on All Orders Within the USA
We offer free shipping on all orders within the United States.
Order Processing Time
- Orders placed before 5 PM Eastern Standard Time (New York Time) will be processed the same business day.
- Orders placed after this time will be processed on the next business day.
- Our standard processing time is 1-2 business days (Monday – Friday, excluding holidays).
Shipping & Transit Times
- We currently ship exclusively within the United States.
- After processing, orders typically arrive within 3 to 7 business days, depending on the destination.
- Please note that delivery times may vary due to factors such as weather delays or carrier disruptions.
Total Delivery Time (Processing + Transit)
Total estimated delivery time is 4 to 9 business days (1-2 business days processing + 3-7 business days transit).
We strive to ensure timely deliveries, but external factors such as weather or carrier delays may occasionally impact shipping times.
Order Cancellations
- Should you wish to cancel your order, it is essential to contact us within 24 hours of placing your order.
- Once your order has been dispatched, cancellation will no longer be permissible.
Damaged or Incorrect Items
- If your order arrives in a damaged condition or is incorrect, we kindly request that you provide us with photographs of the damaged or incorrect items to initiate the return and refund process.
- For further details regarding returns and refunds, please refer to our Return & Refund Policy.
Contact Information
- Email: info@booksmer.com
- Phone: +1 570-526-9186
- Address: 113 Church St, Birdsboro,
PA 19508, United States - Opening hours: Mon – Fri (8am – 5pm EST)
We are dedicated to providing excellent service. If you have any questions or need further assistance, please don’t hesitate to contact us.