Shipping Policy

Our goal is to ensure your order arrives safely and on time. Here’s a comprehensive overview of our shipping process to help you know what to expect.

Order Processing and Shipping Timeline
Once your order is placed, you’ll receive a confirmation email. From there, your order enters our processing queue. We work diligently to prepare all orders for shipment within 1-2 business days (Monday to Friday). Please note that during high-volume periods, such as holidays or special sales events, our processing times may be slightly extended.

The cut-off time for same-day processing is 4:00 PM EDT. Any orders placed after this time will be processed on the next business day. Once your package is dispatched, we’ll send you a separate email containing your tracking information, so you can follow its journey to your door.

After your order is handed over to the shipping carrier, standard delivery typically takes an additional 3-4 business days. While we provide this estimate, please understand that actual delivery times can vary depending on your specific location and the carrier’s schedule.

Shipping Costs and U.S. Deliveries
We are pleased to offer complimentary standard shipping on all orders shipped within the United States. There is no minimum purchase required to qualify for this free service, as we believe a great shopping experience should be accessible to everyone.

What to Do in Case of Delays
We understand that waiting for a package can be frustrating. If your order hasn’t arrived within the estimated delivery window, we recommend checking your tracking link first, as it will have the most up-to-date information. In many cases, a package may simply be a day or two behind schedule. Please allow an additional 2 business days before reaching out to us. If your package still hasn’t arrived after this period, please contact us at [storemail] with your order number, and we’ll investigate the issue for you immediately.